T&C's
This website is owned and operated by Pink Martini Boutiques LTD. These Terms set forth
the terms and conditions under which you may use our website and services as offered by
us. This website offers visitors the ability to buy women’s clothing items and accessories. By
accessing or using the website of our service, you approve that you have read, understood,
and agree to be bound by these Terms.
In order to use our website and/or receive our services, you must be at least 18 years of
age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right
and freedom to enter into these Terms as a binding agreement. You are not allowed to use
this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
You agree not to use our products illegally or to violate any laws in your jurisdiction,including
copyright laws. You will not transmit harmful code or viruses.
Any breach of these Terms will result in immediate termination of your access to our
Services.
We reserve the right to deny service to anyone at any time.
KEY COMMERCIAL TERMS OFFERED TO CUSTOMERS
When buying an item, you agree that:
(i) you are responsible for reading the full item listing
before making a commitment to buy it.
(ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for using our services / for our products are listed on the website. We
reserve the right to change our prices for products displayed at any time, and to correct
pricing errors that may inadvertently occur.
The fee for the services and any other charges you may incur in connection with your use of
the service, such as delivery fees, will be charged in addition to your order fee.
RETURN AND REFUND POLICY
Pink Martini Boutique - In-store Policy
Providing all tags and labels are intact, we offer a 14-day exchange policy or alternatively a
credit note. This is only available with a valid instore receipt. We encourage customers to try
on all garments prior to purchasing to limit the need for exchanges to be made.
For faulty items – please see our faulty item policy displayed instore. All enquiries regarding
faulty items will be addressed by our store owner.
Sale Items - In-store Policy
SALE ITEMS ARE NON-RETURNABLE.
Providing all tags and labels are intact, we offer a 14-day exchange policy or alternatively a
credit note. This is only available with a valid instore receipt. We encourage customers to try
on all garments prior to purchasing to limit the need for exchanges to be made.
Please note that in-store prices may vary from online prices. Some online discounts are only
available online.
Pink Martini Boutique – Online Policy
Should you not be completely satisfied with your online purchase, we adhere to the
following:
-
To start the refund process, please email us within 5 days of receiving your order to
-
advise which item(s) you would like to return. Ensure to include your order numberwithin the email - pinkmartiniboutiques@gmail.com
-
If the order is returned to us within 14 days of you receiving your item(s). We are happy to offer you a refund minus postage. We will not refund (or exchange) any items with any tags removed and packaging must be intact.
-
All items being returned will be inspected and must be in new and unworn condition.
Please note:
-
Refunds are subject to item inspections.
-
We do not cover the cost of postal for returning item(s) this is your responsibility. We
advise that you send it signed for; as we cannot be responsible for lost packages. -
We cannot accept returns of pierced earrings, hats and fascinators for hygiene
reasons.
Once we receive and inspect your return, we'll email you to confirm receipt and the status of your refund. If approved, then your refund will be processed, and a credit will automaticallybe applied to your original method of payment, we aim to do this within 7 working days. Wecannot be held responsible for delays in refund due to delays in your bank or paymentmethod processing.
Exchanges – Online Policy
-
You (the purchaser) are responsible for the cost of returning the item.
-
Use a signed for delivery service, as we can NOT be held responsible for lost packages.
-
The posting cost is your responsibility.
-
When we have received the original item in good order, we will send out there placement garment.
If you would like some help or advice on what to exchange for - please do not hesitate to call
us on 020 8777 8103 or pop in to see us in store.
COLOUR VARIATIONS
Items may appear to be a different colour due to hue on your screen (whether this be
mobile/tablet/computer).
Store vouchers
Store vouchers can be purchased both in store and can be purchased on line.
Our vouchers are subject to these terms:
-
Our store vouchers are valid for One Year from date of purchase as stated on the Voucher.
-
Under no circumstances can our vouchers be exchanged for cash. No change or cash refunds will be given against balance, but any balance remaining on the voucher may be applied to future purchases, if the voucher has not expired.
OWNERSHIP OF INTELLECTUAL PROPERTY, COPYRIGHTS AND LOGOS
The Service and all materials therein or transferred thereby, including, without limitation,
software, images, text, graphics, logos, patents, trademarks, service marks, copyrights,
photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the
exclusive property of Pink Martini Boutiques LTD. Except as explicitly provided herein,
nothing in these Terms shall be deemed to create a license in or under any such Intellectual
Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce,
transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works
thereof.
RIGHT TO SUSPEND OR CANCEL USER ACCOUNT
We may permanently or temporarily terminate or suspend your access to the service without
notice and liability for any reason, including if in our sole determination you violate any
provision of these Terms or any applicable law or regulations. You may discontinue use and
request to cancel your account and/or any services at any time.
INDEMNIFICATION
You agree to indemnify and hold Pink Martini Boutiques LTD (and all employees and
directors of the company) harmless from any demands, loss, liability, claims or expenses
(including lawyers fees), made against them by any third party due to, or arising out of, or in
connection with your use of the website or any of the services offered on the website.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, in no event shall Pink Martini Boutiques
LTD, be liable for any indirect, punitive, incidental, special, consequential or exemplary
damages, including without limitation, damages for loss of profits, goodwill, use, data or
other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, Pink Martini Boutiques LTD assumes no
liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal
injury or property damage, of any nature whatsoever, resulting from your access to or use of
our service; and (iii) any unauthorized access to or use of our secure servers and/or any and
all personal information stored therein.
RIGHT TO CHANGE AND MODIFY TERMS
We reserve the right to modify these terms from time to time at our sole discretion.
Therefore, you should review these pages periodically. Your continued use of the Website or
our service after any such change constitutes your acceptance of the new Terms. If you do
not agree to any of these terms or any future version of the Terms, do not use or access (or
continue to access) the website or the service.
PROMOTIONAL EMAILS AND CONTENT
You agree to receive from promotional messages and materials from us, by mail, email or
any other contact form you may provide us with (including your phone number for calls or
text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.
PREFERENCE OF LAW AND DISPUTE RESOLUTION
These Terms, the rights and remedies provided hereunder, and any and all claims and
disputes related hereto and/or to the services, shall be governed by, construed under and
enforced in all respects solely and exclusively in accordance with the internal substantive
laws of England without respect to its conflict of laws principles.
CUSTOMER SUPPORT DETAILS & CONTACT INFO
For any enquires or support regarding our services and T&C’s please email us at
pinkmartiniboutiques@gmail.com
CURRENCY
Pink Martini Boutiques accepts payments in GBP Sterling only.